Phishing

Phishing is a criminal activity using fake e-mail or deceptive link manipulation and disguise as an official message from financial institution to fraudulently acquire vital information such as personal financial information, credit card information, customer account number, password, ATM PIN, personal identification number, social security number, and etc. Phishers will then use this information for their businesses and frauds.

Most of phishing trick customers by using psychological tactics, build up message’s trustworthy by pointing urgency needed for customer to reply as soon as possible such as “IMPORTANT : We are closing your account”, “Your credit card will be expired soon”, “Please fill in our customer survey”. Offering an attractive promotion campaign is also one of the most popular phishing methods. Misled customers will dangerously expose his/her information online, or taken by the deceptive to another website.

To protect your information against phishing

• Monitor and protect customer’s information at their best.
  
• Regularly check account balance and Inspect for the correctness of monetary transactions detail.
  
• Do not reply or give personal information to any suspicious e-mail. If you are not sure about it, delete it.
  
• Do not click the link given in the e-mail to avoid manipulated link. Type in the web address by yourself is definitely a safer way to get to your destination.

Do not run the software embedded with the e-mail since it may have been developed to penetrate the computer to retrieve your private information, or even worse, destroy data or systems contained in your computer.

Finally, The Bank would like to announce that we have no policy in acquiring customer secretive/personal information such as account name, account number, password, ATM PIN, credit card number, or ID number via e-mail, telephone, or SMS.

Should you come across any suspicious website or e-mail, please do not hesitate to tell us at 0 2643 7000.